Tuesday, December 17, 2019
The Gap Between Generation Y And The Baby Boomer Generation
This paper reviews an article written by Elza Venter from the Department of Psychology of Education at the University of South Africa. The article is titled ââ¬Å"Bridging the communication gap between Generation Y and the Baby Boomer generation. The purpose of this research was to answer one key research question: ââ¬Å"How can the generational communication gap between the Baby Boomer generation and Generation Y be closed in order to allow them to have meaningful interpersonal communication?â⬠According to Venter (2016), meaningful communication between the Baby boomer generation and Generation Y is important because these generations have connected channels of communication and can bring meaning to each otherââ¬â¢s lives. ââ¬Å"Meaningful communicationâ⬠¦show more contentâ⬠¦On the contrary, Baby Boomers value face-to-face communication. Baby Boomers are ââ¬Å"digital immigrantsâ⬠who grew up without technology. They had to migrate to using technology. According to Prensky cited in Venter (2016), ââ¬Å"members of the Baby Boomer generation had to learn the digital language in order to communicate with the digital natives. Some members still experience difficulty in maintaining their digital immigrant accent (p.3). Baby Boomers prefer face-to-face communication because of the presence of body language and non-verbal cues which are important to them (Walmsley cited in Venter, 2016, p.4).Therefore, members of the Baby Boomer generation will only resort to c omputer-mediated communication if the context does not allow for face-to-face communication. For example, ââ¬Å"the Baby Boomer generation will send emails or phone another person if they cannot walk or drive to that person, they rarely resort to only instant messaging to fill their interpersonal communicationâ⬠(Venter, 2016, p. 2). Members of the Baby Boomer generation do not appreciate technological skills of Generation Y because they prefer learning in a step-by-step process instead of multitasking. (Prensky cited in Venter, 2016, p.4). The research was conducted as a literature review using the cues-filtered-out approach and the social presence theory (Venter, 2016, p.2). ââ¬Å"TheShow MoreRelatedThe Gap Between Baby Boomers, Generation X, And Generation Y861 Words à |à 4 PagesThe generation gap between Baby Boomers, generation X, and Generation Y is increasing within time which has caused them many issues at their work. With an age gap of almost 40 years between the oldest and youngest employeeââ¬â¢s inside companies or firms, there are a vast range of perspectives, needs, and values. Baby Boomers were the first to be born between 1946 and 1964 and they represent 41 percent of the three groups. 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